Account control

Delete your account

Permanently delete the NuanceLens AI account, derived observation records and saved reports.

This legal text is currently provided in English. Translations will be added before release in this locale.
This action cannot be undone. Deletion removes your profile, saved derived reports, session records, credit wallet and app purchase-entitlement records. It does not cancel an active Apple or Google subscription; cancel that separately in the store.

What may remain

Minimal transaction or accounting records may be retained separately when required by Romanian or EU law. Encrypted backups rotate out under the published production backup schedule. Raw video is not stored by the service.

1. Sign in again

A recent sign-in protects your account from unauthorized deletion.

or use your verified email account:

Other deletion routes

In the app, open Settings → Account → Delete account. If you cannot sign in, email [email protected] from the account email. We will verify the request before deletion.